Our Policies

Privacy Policy

Privacy Policy concerning customer personal information:

Select Lighting is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Select Sprinklers. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Our policies and practices have been designed to co-operate and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts, in both spirit and in law.

Who is Select Lighting?

For the purposes of this Privacy Policy, "Select" means Select Lighting, a division of Select Sprinklers, a Burlington, Ontario-area sprinkler/irrigation systems, Christmas and landscape lighting systems, and snow clearing company.

What is personal information?

Personal information is information that refers to an individual specifically, and is recorded in any form. Personal information may include, but is not be limited to such things as age, gender, income, date of birth, ethnic origin, medical records, and credit records. Information about individuals contained in the following documents is not considered personal information:

• Public telephone directories, where the subscriber can refuse to be listed
• Professional and business directories available to the public
• Certain public registries and court records
• Certain other publicly available printed and electronic publications

Our commitment to your privacy is governed by the following privacy principles:

Our commitment to your privacy is governed by the following privacy principles:

1. We are accountable to you.

Select is responsible for all personal information under its control, including any personal information that may be transferred to third parties for processing, storage, or other purposes. We have a designated a Privacy and Security Officer who is accountable for compliance with these privacy and security principles.

1. We let you know why we collect your personal information.

Select identifies the purpose for which your personal information is collected. We do this before, or at the time the information is actually being collected.

1. We obtain your consent to collect, use, or disclose your personal information.

Select obtains your consent to collect, use, or disclose personal information.

The method of obtaining consent is appropriate to the type of personal information being collected, used, or disclosed, as follows:

• Select will obtain your express consent (verbal, written, or electronic agreement to collect, use, or disclose sensitive personal information

• Select will use implied consent to collect, use, or disclose your personal information where one or more of the following apply:

  • A customer relationship already exists
  • You have not opted out of such implied consent
  • Where the purpose of using the personal information is reasonably apparent to you

You can change your consent preferences at any time by contacting Selects' Customer Service Department using any of the means provided at the end of this policy. You will be directed to the appropriate person within Select to make said changes.

1. We limit collection of your personal information.

Select collects only the information required to provide products and services to you. If the personal information we require is collected for a reason other than to provide products and services, your consent will be obtained before, or at the time the information is collected. Select will collect personal information only by clear, fair, and lawful means.

Examples of why we collect personal information include:

• Communicating with you generally
• Processing your initial installation contract
• Processing and keeping track of transactions and reporting back to you
• Protecting you and Select against fraud or error
• Providing product and services requested by you
• Surveying you from time to time to improve our offerings and the way we deal with you
• Recommending products and services Select believes will be of interest and provide value to you
• Complying with legal and governmental requirements

We limit use, disclosure, and retention of your personal information.

Select uses and discloses your personal information only for the purposes it was collected. Select does not sell or rent personal information to any organization or person for any reason.

We do not share your personal information with third party organizations except to conduct customer satisfaction or product/service improvement surveys, or possibly to offer you related products or services. In the event your personal information is shared with a third party, these third parties are bound by appropriate agreements with Select to secure and protect the confidentiality of your personal information. Further, Select retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.

1. We keep your personal information up to date and accurate.

Select keeps your personal information up to date, accurate, and relevant for its intended use. You may request access to the personal information we have on record in order to review and amend the information, as you deem appropriate. In circumstances where your personal information has been provided by a third party, we will refer you to that party (e.g. credit bureaus, etc.).

1. The security of your personal information is a priority for Select.

We take steps to safeguard your personal information, regardless of the format in which it is held, including:

• Physical security measures such as restricted access facilities and locked filing cabinets
• Electronic security measures for computerized personal information such as password protection, database encryption, and/or personal identification numbers
• Organizational processes such as limiting access to your personal information to a selected group of individuals
• Contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information
• We are open about our privacy and security policy.

Select is committed to providing you with understandable and easily available information about our policy and practices related to the management of your personal information. This policy, and any related information will be available on our web site: select-lighting.ca under the heading: Our Privacy Policy.

1. We provide you access to your personal information stored by Select.

You can request access to your personal information stored by Select. Upon receiving such a request, Select will:

• Inform you about what type of personal information we have on record or in our control, how it is used, and to whom it may have been disclosed
• Provide you with access to your information so you can review and verify its accuracy and completeness and request changes to the information
• Make any necessary updates to your personal information
• We respond to your questions, concerns and complaints about privacy.

Select will respond in a timely manner to your questions, concerns, and/or complaints about the privacy of your personal information and/or our privacy policies and procedures.

Harry Hutten, President
Select Lighting
Privacy and Security Officer
932 Brant Street
Burlington, ON L7R 2J7

Tel – 905.689.8358
Toll-Free – 800.465.7611
Fax – 289.288.1700

© 2013 Select Lighting

Disclaimer & Copyright

The material contained in this website has been prepared by Select Lighting, on the basis of the most current information available to it. The company believes, to the best of its knowledge, that all information given is reliable, but makes no guarantee of its accuracy. Select Lighting and any companies and/or individuals represented on this website are not responsible for any errors or omissions contained herein, and reserve the right to make changes without notice.

These parties take no responsibility in respect of any use or reference to this website or the information contained in it, and are not liable in any event for any damages whatsoever arising out of, or related to this website, or the information it contains. Users of this website should not take any of the information herein as being advice or recommendation, and should not rely solely on the information in this website for any purposes.

No user of this website may distribute, modify, transmit, or use the contents of this website in any manner for public or commercial purposes without written permission from Select Lighting.

Certain materials and information in this website may be downloaded for non-commercial or personal use only. Under no circumstances should the use of this website be construed as granting a license or right to use any of the intellectual property rights displayed in this website, without the express, written permission of Select Lighting, or any other applicable copyright holders.

We hope you'll appreciate the need for this page… and that it represents a socially and corporately responsible company. We hope we may be of service to you, your family, your home, and your landscape.

Harry Hutten, President
Select Lighting
932 Brant Street, Burlington, ON L7R 2J7

Tel – 905.689.8358
Toll-Free – 800.465.7611
Fax – 289.288.1700

© 2013 Select Lighting

Terms & Conditions

Welcome to our select-lighting.ca website.

If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following terms and conditions of use, which together with our Privacy Policy, constitute the terms and conditions of our relationship with you, regarding your use of this website.

The terms ‘Select Lighting,’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Burlington, Ontario, Canada. The term ‘you’ refers to users or viewers of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, logos, marks and graphics. Reproduction is prohibited, other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information only. They do not signify, either implicitly or explicitly that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without the prior written consent of Select Lighting.
• Your use of this website and any dispute arising out of such use of the website is subject to the applicable laws of Canada.

Select Lighting
932 Brant Street, Burlington, ON L7R 2J7

Tel – 905.689.8358
Toll-Free – 800.465.7611
Fax – 289.288.1700

© 2013 Select Lighting